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Privacy

Privacy Policy

Last updated: 6 September 2026

Crosswise respects the privacy of its readers, members and subscribers. This Privacy Policy explains what personal information we collect through readcrosswise.com and related Crosswise services, why we collect it, how we use it, and the rights available to you.

Crosswise is operated by [LEGAL ENTITY], of [REGISTERED ADDRESS] (“Crosswise”, “we”, “us” or “our”). For the purposes of applicable data-protection law, including the General Data Protection Regulation (“GDPR”), [LEGAL ENTITY] is the data controller unless otherwise stated.

This Privacy Policy applies to the Crosswise website, newsletters, memberships, paid subscriptions and other services that link to it.

1. Information We Collect

We collect only information that is reasonably necessary to operate Crosswise, provide our journalism and membership services, communicate with readers, protect the service and meet our legal obligations.

Information you provide to us

Depending on how you use Crosswise, this may include:

  • your email address;
  • your name, if you choose to provide it;
  • membership and subscription information;
  • communications you send to Crosswise;
  • survey, feedback or correspondence information;
  • information associated with support requests;
  • records of your consent and communication preferences; and
  • other information that you voluntarily provide to us.

If you purchase a paid Crosswise membership, payment transactions are processed by our payment provider. Crosswise does not ordinarily receive or store your complete payment-card number. We may receive information such as your subscription status, payment status, billing country, transaction identifiers and limited payment-related information necessary to administer your membership.

Information collected automatically

When you visit the Crosswise website, certain technical information may be collected automatically, including:

  • IP address;
  • browser and device type;
  • operating system;
  • referring page or website;
  • pages visited;
  • date and time of access;
  • approximate geographic information derived from an IP address;
  • technical identifiers;
  • cookie or similar technology information; and
  • information used to identify errors, attempted misuse or security incidents.

Where required by law, non-essential analytics or similar technologies will not be activated without your consent.

2. How We Use Your Information

We may use personal information to:

  • create and administer your Crosswise membership;
  • deliver free and paid newsletters and other content you have requested;
  • provide access to subscriber-only articles and features;
  • process and administer subscriptions and payments;
  • communicate with you about your account or subscription;
  • respond to enquiries, feedback and support requests;
  • send editorial or promotional communications where permitted by law;
  • understand, in aggregate, how readers use Crosswise;
  • improve the usability, performance and security of the website;
  • detect fraud, abuse and unauthorised access;
  • maintain financial, tax and business records;
  • establish, exercise or defend legal claims; and
  • comply with applicable legal and regulatory obligations.

Crosswise does not sell your personal information to advertisers or data brokers.

We do not use reader data to determine the editorial conclusions of Crosswise reporting.

Where the GDPR or equivalent legislation applies, Crosswise processes personal information only where there is a lawful basis for doing so.

Depending on the circumstances, this may include:

Performance of a contract. We process information where necessary to provide a membership, subscription, newsletter or other service you have requested.

Consent. We may rely on your consent for certain communications, cookies, analytics or other processing where consent is legally required. You may withdraw consent at any time.

Legitimate interests. We may process information where reasonably necessary to operate, secure and improve Crosswise, understand readership, prevent misuse, maintain editorial and business records and communicate with existing readers, provided that those interests are not overridden by your rights and interests.

Legal obligations. We may process or retain information where necessary to comply with taxation, accounting, regulatory, judicial or other legal requirements.

Legal claims and other grounds permitted by law. In limited circumstances, processing may be necessary to protect legal rights, prevent fraud or address significant security concerns.

4. Newsletters and Email Communications

If you register as a Crosswise member or subscribe to a newsletter, we use your email address to provide the service you requested.

Some communications are necessary to operate your membership, such as account verification, subscription confirmation, billing information, security notices and material changes to the service. You may not be able to opt out of these service-related communications while maintaining an active account.

Marketing or promotional emails will be sent only where permitted under applicable law.

You can unsubscribe from optional email communications at any time using the unsubscribe link contained in the relevant email.

5. Cookies and Similar Technologies

Crosswise may use cookies or similar technologies for purposes including:

  • maintaining login sessions;
  • remembering preferences;
  • securing the website;
  • operating membership features;
  • preventing fraud or abuse;
  • measuring site performance; and
  • understanding readership and traffic.

Some cookies are strictly necessary for the website to function and cannot reasonably be disabled through our systems.

Where consent is required for analytics, advertising or other non-essential technologies, Crosswise will request that consent before using them. You may be able to change your choices through the website's cookie controls.

Browser settings may also allow you to delete or block cookies, although doing so may affect some website functions.

6. Service Providers and Other Recipients

Crosswise uses trusted third parties to operate parts of its website and membership service.

These may include:

  • Ghost, which provides website publishing, membership and newsletter infrastructure;
  • Stripe, which processes paid subscriptions and payments;
  • hosting and infrastructure providers;
  • email-delivery providers;
  • analytics and performance providers;
  • security and anti-abuse services;
  • accounting, tax and professional advisers; and
  • other suppliers necessary to operate Crosswise.

These organisations may process personal information only to the extent necessary for the services they provide or as otherwise permitted by law.

We may also disclose information where required by law, court order or lawful governmental request, or where reasonably necessary to protect Crosswise, our readers or others against fraud, security threats or unlawful activity.

If Crosswise or the business operating it is reorganised, sold or transferred, relevant information may be transferred as part of that transaction, subject to appropriate confidentiality and data-protection safeguards.

7. International Data Transfers

Some Crosswise service providers may process information in countries outside the European Economic Area, United Kingdom or the country in which you reside.

Where data-protection law requires safeguards for an international transfer, we will use an appropriate legal mechanism, which may include an adequacy decision, approved standard contractual clauses or another legally recognised transfer mechanism.

8. Data Retention

Crosswise retains personal information only for as long as reasonably necessary for the purpose for which it was collected, including the provision of subscriptions, maintenance of records, resolution of disputes, security, taxation, accounting and compliance with legal obligations.

Retention periods therefore vary according to the type of information.

For example:

  • membership information may be retained for the duration of your membership and for an appropriate period afterwards;
  • transaction and accounting records may be retained for the period required by applicable tax or accounting law;
  • email preferences may be retained where necessary to ensure that an unsubscribe request continues to be respected;
  • security logs and technical information are generally retained for shorter operational periods unless required for an investigation or legal purpose.

When personal information is no longer required, we will delete or anonymise it where reasonably practicable.

9. Security

Crosswise takes reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

No internet-based system can, however, be guaranteed to be completely secure. Readers should therefore take appropriate care when communicating sensitive information electronically.

10. Your Data-Protection Rights

Depending on where you live, you may have rights concerning your personal information.

Under the GDPR, these can include the right to:

  • obtain information about how your data is processed;
  • request access to your personal information;
  • request correction of inaccurate or incomplete information;
  • request deletion of your information in appropriate circumstances;
  • request restriction of processing;
  • object to certain processing, including direct marketing;
  • receive certain information in a portable format;
  • withdraw consent where processing is based on consent; and
  • lodge a complaint with a competent data-protection supervisory authority.

These rights are subject to the conditions and exceptions established by applicable law.

To exercise a data-protection right, contact editor@readcrosswise.com. We may need to take reasonable steps to verify your identity before acting on a request.

Where the GDPR applies, requests will ordinarily be handled without undue delay and within the statutory period.

You also have the right to lodge a complaint with the data-protection authority responsible for your country or region.

11. Editorial and Journalistic Processing

Crosswise is an editorial publication. In the course of researching and publishing journalism, Crosswise may process information concerning individuals who are the subjects of reporting, public records, documents, source material or matters of legitimate public interest.

Such processing is distinct from the reader and subscriber processing principally described in this Privacy Policy.

Where applicable, processing carried out for journalistic purposes may be subject to specific statutory rights, exemptions and protections designed to safeguard freedom of expression, freedom of information and the public interest in journalism.

Nothing in this Privacy Policy is intended to waive or restrict any journalistic, editorial, source-protection or freedom-of-expression right available to Crosswise under applicable law.

12. Information Concerning Children

Crosswise is a general-interest publication and is not designed specifically for children.

We do not knowingly seek to collect personal information from children where parental or guardian consent would be required under applicable law.

If you believe that a child has provided personal information to Crosswise in circumstances that contravene applicable law, please contact us.

13. External Websites

Crosswise articles may contain links to external websites, documents, archives, sources and third-party services.

Crosswise does not control the privacy practices of those third parties. Their collection and use of information are governed by their own privacy policies and terms.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in Crosswise, our technology, our service providers or applicable law.

The current version will always be published on this page with its most recent revision date. Where a change materially affects how we process existing reader information, we will provide additional notice where required by law.

15. Contact

Questions about this Privacy Policy, Crosswise's use of personal information or the exercise of data-protection rights may be sent to:

Crosswise
Email: editor@readcrosswise.com
Website: readcrosswise.com